Frequently Asked Questions
What are your shipping times?
Orders are typically processed and shipped within 2 to 3 business days.
Do you ship internationally?
Yes, we offer worldwide shipping options calculated at checkout.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging.
How can I track my order?
Once your order ships, you will receive a tracking link via email automatically.
What payment methods do you accept?
We accept major credit cards, debit cards, UPI, and secure digital wallets via Razorpay.
Are your live plants safe during transit?
Yes, our plants are securely packed with specialized moisture preservation to ensure safe arrival.
Can I modify or cancel my order?
Orders can be modified or canceled within 12 hours of placement by contacting support.
Do you offer bulk or wholesale discounts?
Yes, please reach out to our team directly via email for wholesale inquiries.
How do I care for my new botanical items?
Each order comes with a detailed care guide tailored specifically to your plant varieties.
How do I contact customer service?
You can reach our support team anytime through our contact page or official email.